FAQ

Did you buy Daytona Helmet? Please read below: Our goal is to get your item(s) to your door the fastest way possible. We will ship out most products the same day you place your order up to 3:00pm EST. 1. PURE HELMET will ship all orders for free to the lower 48 States. 2. Free shipping orders will ship via USPS. International Orders PURE HELMET has partnered with a trusted third-party company, International Checkout, to fulfill orders for our International customers. Simply put the items you wish to purchase in our Shopping Cart and choose the "International Checkout" option. Your items will be transferred to International Checkout for processing International shipping is currently available WORLDWIDE. A Tracking number will be provided for every order so you can track your package. Did you buy Masei Helmet? Please read below: Please note that we ship our Masei Helmet products from our Warehouse in Hong Kong. We usually ship the products within 3-5 business days. Once shipped a working tracking number will be provided for every order so you can track your package at any time. Delivery time takes between 8-20 days for orders in United States, Canada, United Kingdom, Australia and Germany. For orders in EU delivery time takes 8-30 days from the day of your purchase. Rest of the World? Delivery time might take 15-45 days. Please have in mind that SHIPPING TIMES AREN'T GUARANTEED and may have delays especially around holidays or severe weather.
Most of the Helmets are D.O.T. certified. Most of the DOT Helmets we sell will include the DOT word in the title or description of the product.
Yes, you are purchasing Authentic product. We are proud to be official Resellers for Daytona Helmets and Masei Helmet.
The best way to contact us is through email at purehelmet@gmail.com. Email response time is 6 Hours. You can also reach PURE HELMET by calling/texting us at (347) 688-3078. Mon-Fri 6:00am - 3:30pm (ECT).